Privacy Policy

Last updated: April 11, 2026

1. Introduction

Hugosales, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our POS platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, and business details when you create an account
  • Transaction Data: Sales records, inventory information, customer details, and payment information
  • Usage Data: Device information, IP addresses, browser type, and how you interact with our platform
  • Communication Data: Information you provide when contacting support or communicating with us

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized transactions
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who perform services on our behalf (payment processing, data analysis, hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to do so

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@hugosales.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. We use:

  • Essential Cookies: Required for the platform to function
  • Analytics Cookies: To understand how you use our platform

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
privacy@hugosales.com
Hugosales, Inc.
Tanzania